Hillcrest Privacy Policy

Our Commitment to Privacy and Security

We recognize the importance of maintaining your privacy and keeping your online order secure. This policy describes how Hillcrest Nursery, Inc. collects, uses and safeguards the personal information that you provide to us and should assist you in making informed decisions when using our site. Hillcrest Nursery, Inc. collects the personal information collected on this website. Hillcrest Nursery, Inc. is located at 21029 Gunpowder Road, Millers, MD 21102. Our contact telephone number is 410-239-7781 or toll free at 800-452-4032. Hillcrest Nursery, Inc. may be contacted by email at orders@hillcrestnursery.com

Why Do We Collect Information?

We collect the information necessary to allow for the processing and delivery of orders. We also collect information to enhance our customers' shopping experience with Hillcrest Nursery, Inc.

What Information Do We Collect?

If you choose to purchase products from us, you may need to provide the following information: Name, Company Name, Address, Phone Number, Fax number and email addresses, Resale Tax number or Employer Identification Number (EIN). In addition, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Web Site Information and Email Use

Like other commercial Web sites, our Web site utilizes "cookies" and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, time spent at our Web site, and the pages viewed. As you may know, this information is collected on an aggregate basis. None of this information is associated with you, as an individual or as a company.

Cookies are data stored by a user’s web browser (Microsoft Edge, Firefox, Chrome, Safari, etc.) on a user’s hard drive. The use of cookies makes it easier to move from one webpage to another webpage, as information is stored. We utilize this information to improve our website and to provide better customer service to our clients.

Hillcrest Nursery, Inc. may use your email to send promotional emails, newsletters, etc. to you. The email addresses used are not sold, shared, or rented by Hillcrest Nursery, Inc. for third party use.

Use of Information Provided to Us

Hillcrest Nursery, Inc. uses the information provided to us to allow for a smooth customer service exchange. It also will allow us to apprise our customers of new products and services that we may not currently offer. Your security and privacy is important to us.

How Do We Secure Information?

When credit cards are accepted on our website, a secure server software is used to encrypt all information inputted by the consumer.

An email that you may send separate from that encrypted information may not be secure. We request that you do not send confidential information such as account numbers through an unsecured email.

How Do We Protect Your Information?

Hillcrest Nursery, Inc. utilizes encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Our policies and practices are committed to the protection of customer information.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by contacting Hillcrest Nursery, Inc.

Do We Disclose Information to Outside Parties?

We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data.

What About Legally Compelled Disclosure of Information?

We may disclose information when legally compelled to do so, which includes, but is not limited to, when Hillcrest Nursery, Inc., in good faith, believes that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by websites linked to or from our website. We are also not responsible for the information or content contained on those sites.

What About Changes to the Privacy Policy?

Any changes to our privacy policy will be on website, found within the printed text therein. Should you have any questions, or feel that your privacy has been hacked through our site, please contact Hillcrest Nursery, Inc. directly.